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Privacy Policy
Our website address is: https://swoovio.com/
At Swoovio, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our online fashion platform.
Information We Collect
When you use our website or services, we may collect the following information:
a) Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party gateways; we do not store card details)
b) Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Cookies and usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, confirmations, and support responses
- Improve our website, products, and services
- Prevent fraud and unauthorized transactions
- Send promotional offers (only if you opt in)
Cookies & Tracking Technologies
Swoovio uses cookies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings, but some features may not function properly.
Sharing Your Information
We do not sell or rent your personal information, Your data may be shared only with:
- Trusted third-party service providers (payment gateways, delivery partners)
- Legal authorities if required by UAE law or regulatory obligations
All third parties are required to protect your information.
Cookies & Tracking Technologies
Swoovio uses cookies to:
- Enhance user experience
- Remember preferences
- Analyze website traffic and performance
You may disable cookies through your browser settings, but some features may not function properly.
Need help?
Contact us at {email} for questions related to refunds and returns.
- Email: info@swoovio.com
- WhatsApp/Phone: +971 528 927 527
- Office Address: Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE